Cloud Window Cleaning

Privacy Policy

Cloud Window Cleaning

Effective Date: April 21, 2026

Cloud Window Cleaning ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit your information when you contact us, request a quote, or engage our window cleaning services. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect only the following personal information necessary to provide our services and communicate with you effectively. This may include:

  • Name
  • Phone number (including consent to receive SMS/text messages)
  • Email address
  • Service address or property location
  • Any additional information you provide through forms or communications

2. How We Collect Information

We collect information you provide to us when you:

  • Call, text, or email us
  • Schedule or confirm a service appointment
  • Communicate with our team via SMS or phone
  • Fill out a contact or quote request form

3. How We Use Your Information

We use your information to:

  • Provide quotes and schedule services
  • Communicate with you via phone, SMS, or email
  • Send service updates, confirmations, and follow-ups
  • Improve our services, marketing, and customer experience

We will never sell your personal information to third parties.

4. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third-party providers to operate our business, such as:

  • Payment processors (e.g., Stripe)
  • Advertising and analytics platforms (e.g., Google Ads)
  • CRM and scheduling tools
  • When required by law, regulation, or valid legal process

These providers only use your information as necessary to perform their services.

5. Cookies & Tracking Technologies

Our website may use cookies, tracking pixels, and similar technologies to:

  • Understand user behavior
  • Improve website performance
  • Measure advertising effectiveness

This may include tools provided by platforms such as Google Ads.

6. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We keep your personal information only as long as needed to provide our services and meet legal requirements. You can request that we delete your information at any time by contacting us (see Section 11).

8. Your Rights

You may request to:

  • Access the personal information we have about you
  • Correct or update your information
  • Request deletion of your data
  • Opt out of marketing communications at any time

To make a request, contact us using the information below.

9. Communication Consent

By submitting your information through our website or forms, you agree to be contacted by Cloud Window Cleaning via:

  • Phone calls
  • Text messages (SMS)
  • Email

These communications may include service-related messages, appointment confirmations, and occasional promotions. Message and data rates may apply.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Cloud Window Cleaning
Email: cloudwindowcleaners@gmail.com
Phone: (512) 359-8746
Website: https://cloudwindowcleaners.com/
State of Business: Texas, United States